Internal Communications Consultancy.
Drive value within your own business and organisation with clear internal communication.
Engage your teams to build a better understanding and a stronger culture. We are as strong as the sum of our parts and that is why internal communications are so important.
Healthy internal communication practices enhance businesses. Good quality, and consistent communication drives value within a business and organisation. As we move beyond the pandemic, embrace new ways of working and welcome new colleagues to the workplace, it’s vital to engage your teams to build a better understanding and a stronger culture, especially regarding staff retention and attraction in 2023.
We can act as an internal communications consultant to support your internal communications programme with either light touch support or full consultancy.
What is Meant By Internal Communication?
Internal communication is the function which keeps employees informed and helps build a shared culture in an organisation. It refers to the process of sharing information and relates to the practice of supporting employees to become skilled communicators in their own right.
Internal communication also helps to boost employee engagement. To find out more, read one of our recent blogs - ‘What Is Employee Engagement & How Can Communication Help?’
What is An Internal Communications Consultant?
Altitude is made up of skilled PR consultants. A PR consultant is someone that works as an extension of a company’s team acting as their press office, awards consultant, their communication expert, their strategist, their social media expert and in this case internal communications consultant too.
We can help craft messaging externally while aligning with the internal strategy to ensure that employees don’t feel alienated or out of the loop.
How Can An Internal Comms Agency Benefit Your Business?
Developing messaging can be time-consuming and it can often be difficult to know where to start, especially when you’re in the middle of the organisation you want to communicate to. Engaging with a PR agency saves you time and stress while providing an outside perspective. With a fresh pair of eyes, agencies can often get straight to the heart of the issue and can help you communicate change in the best way possible.
Working with an agency means you’ll have round-the-clock support from a skilled team. There will always be someone on hand to help, regardless of sick days or holidays. An agency will use its experience to weave your brand communication strategy into any wider strategies and can help you develop a programme of work to help bring your brand to life.
Employees are the beating heart of businesses, and an agency will help you develop a strategy which addresses and engages with all your audiences, including your own people. Agencies will offer a range of internal and external communication services and combine these to provide a bespoke solution.
Why Choose Altitude PR As An Internal Communications Consultant?
Altitude can help you develop a clear and effective internal communication strategy. Our team works with some of the UK’s most successful brands and we take the stress out of communication.
We’ll quickly help you to identify your key messages and your target audiences. Perhaps deciding which channels to use is proving a challenge. Altitude can help you decide which is the most effective channel and how to get results.
Our creative team can devise attention-grabbing campaigns and work with you to improve communications both internally and externally. As a fully accountable and transparent agency, we’ll set KPIs and report regularly on our progress.
Get In Touch For Internal Communication Consultancy
Altitude works as an extension of your team and we share your determination to put good communication at the heart of your business.
Our strategy work is influenced by Kotter’s Eight Steps to Change model. If you are looking to improve brand recognition and loyalty, boost demand, increase customer satisfaction, and support supply chain management, we can help.
Altitude can also help improve communication to benefit staff retention, productivity, and profitability. However, you wish to change, we’ll help you realise your ambitions.
Want to know how we can help you? Get in touch for an informal chat. We’re happy to set up a Teams call or meet for a cup of coffee.
Internal Comms Agency FAQs
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Internal communication can be leadership communication, management-to-employee communication, employee-up communication and peer-to-peer communication.
These come in the forms of face-to-face interactions, instant messaging, emails, presentations, meetings, training sessions, phone calls, online video calls and much more.
Any communication with another member of staff in your organisation can be considered internal communication.
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Start off by ensuring your leadership team is transparent and communicates effectively. They may need training but ultimately everything comes from the top down in a business.
Next, regularly check in with your employees. Make sure they are well informed and kept up-to-date with communications within the business.
Create an internal communications plan to ensure that avenues are open to employees to speak up or to be kept informed.
Encourage more conversations.
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Quite simply, internal communications take place within a business, between employer and employees, manager and staff, mentors and mentees or peer to peer. External communication is everything that is seen outside of the business and how a business portrays itself to the wider world. This is often through its own social media communications, marketing materials it sends out, press releases that it writes, as well as any customer communication.
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Internal communications can come in a multitude of forms but there are a number of largely accepted types you might be familiar with.
These include leadership communication, management-to-employee communication, employee-up communication and peer-to-peer communication.
These may differ in each business depending on what they do, how they are structured and how big they are but also depending on what processes are in place to encourage communication.
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Internal communication, sometimes called employee communication, is an essential function which builds mutual trust and understanding. The role of internal communications falls to different people and departments depending on the size of your business. It may be the responsibility of your HR team or the marketing department. It may just be something a CEO delivers themselves.
Communication permeates every aspect of a business and hugely determines an organisation’s culture, productivity and employee engagement when people in the business are not used to delivering powerful messages to their employees this is when employing an agency to assist you can make all the difference.